Delivery
We offer free delivery for all BERG products directly from the warehouse in Holland to almost all postcodes in the UK. Some areas attract a shipping surchage (see below). Trampoline accessories are only available to be purchased with a trampoline. Your BERG items will be delivered within 10 -14 working days (excluding weekends and bank holidays). Where possible, we will provide tracking details within 24 hours of your order being despatched.
Delivery Surchage of £29.95 for these postcodes: AB42-44, AB51, DD8-9, DG8-9, FK8, G63, G83-84, KA1-26, KA29-30, LL15-49, LL51-78, PL1-35, PL95, SA14-20, SA31-48, SA61-73, SY7-25, TQ1-14, TR1-20, TR26-27
Delivery NOT available for these postcodes: BT, HS, IM, IV1-28, IV30-32, IV36, IV40-49, IV51-56, IV63, KA27-28, KW1-3, KW5-17, PA, PH9-11, PH15-26, PH30-44, PH49-50, PO30-41, TR21-2
Returns
We believe you’ll love your BERG toys, but if you change your mind, we’re here for you. You have 14 days after receiving your items to request a return, as long as the items are in the same condition you received them - unused, disassembled and in the original packaging.
Please refer to our Delivery & Returns policy for more details.